Contact Us
We are here to help
Contact Evervixa
Clear product guidance and responsive support throughout your ownership experience.
Last updated: July 30, 2026
Evervixa is operated by
Sichuan Yire Technology Co., Ltd.
Official company information for customer care, order support, and business correspondence.
Customer Care
For order updates, product guidance, returns, warranty questions, or technical support, email our Customer Care team. To help us respond efficiently, include your order number, product name, and a clear description of the request.
Email: service@evervixa.com
Support hours: Monday-Friday, 9:00 a.m.-5:00 p.m. Eastern Time, excluding public holidays
Response target: Within 1-2 business days
Before contacting us
- For an order question, include the order number and checkout email.
- For damage or a technical issue, include clear photos or a short video where possible.
- For a return, review the Return and Refund Policy before shipping any item.
- Do not email payment-card numbers, passwords, or other sensitive credentials.
Business correspondence
Evervixa serves customers through Evervixa.com. Any return location or service destination provided by Customer Care may differ from a business correspondence address. Do not send products to an address found online or on a shipping label without written return authorization.
Questions or support
Contact the Evervixa Customer Care team at service@evervixa.com. Please include your order number when contacting us about a purchase.